Your evidence stays under your control.
TradieRate is designed to compare real work without turning private addresses, invoices or customer identities into public content.
Information we handle
Account details, approximate service location, private job scopes, messages, quotes, work evidence, invoices, credentials, reviews, support records and security events may be processed when you use the relevant features.
Location and addresses
Approximate location helps match suitable businesses. A street address remains private and is not revealed to a business merely because it discovers or quotes on a job. Precise access is limited to authorised job participants at the appropriate workflow stage.
Verified market research
Marketplace jobs can contribute to public research after both parties sign off, a final invoice is recorded and the homeowner gives specific, reversible consent. Published results remove exact addresses and customer identity. A marketplace price range needs at least five comparable records.
External invoice research
You can store an invoice for work arranged outside TradieRate privately. To request review, you must choose to share a separately redacted copy and job details with a moderator. After approval, you can separately opt in to include the amount paid in public price statistics and withdraw that choice in the app. These statistics require at least five distinct homeowners with matching job details and postcode. Both PDFs stay private.
Public endpoint protection
Anonymous research and approved portfolio images use short request limits before evidence or files are accessed. The application converts a network address into a secret-keyed, route-specific value; its rate-limit table does not store the raw address and removes expired records.
AI boundaries
AI may classify jobs, extract quote details and summarise permissioned evidence. It must not invent prices, posts, reviews or customer experiences, declare fraud, or certify technical compliance.
Your controls
Signed-in users can update account details, control notification preferences, revoke research consent, prepare a portable account export and permanently delete their account in the app. Some anonymised legal, financial, safety or dispute records may need to be retained under the final marketplace terms and applicable law.
Operator and privacy contact
TradieRate is a Roper Digital Group product operated from Queensland, Australia. Email privacy and account-data requests to admin@roperdigitalgroup.com. This app-specific notice should be read with the Roper Digital Group Privacy Policy. Marketplace retention and legal terms remain subject to final Australian legal review before launch.